1. Agreement to these Terms
These Terms & Conditions govern use of SparklePlay, including its mobile applications, creator tools, My Studio, game validation and testing, review/publishing workflow, Publish Credits and related purchase features. SparklePlay is provided by QTI Labs Private Limited.
By creating or using an account, using SparklePlay, purchasing Publish Credits, or permitting a child to use SparklePlay under your supervision, you agree to these Terms. If you do not agree, do not use the service.
2. Eligibility, children and family use
SparklePlay is designed for young creators and families. A person who is not legally able to enter into these Terms independently may use SparklePlay only with the involvement and permission of a parent or legal guardian as required by applicable law.
A parent or guardian who authorises a child's use is responsible for supervising the child's account and activity, explaining appropriate online behaviour, and helping ensure game content does not include private or inappropriate information.
3. Accounts and account responsibility
Users must provide accurate information where required and keep account access secure. You are responsible for activity occurring through your account except to the extent caused by QTI Labs' own failure to apply reasonable security safeguards.
Do not share authentication credentials or intentionally use another person's account. QTI Labs may require reasonable verification for account, purchase, deletion or support requests.
4. What SparklePlay provides
SparklePlay provides visual game creators and play experiences that may include reusable game families such as matching, sorting, word, number, quiz and logic formats. The service may allow creators to create drafts, test play, manage work in My Studio, submit a new Game ID for review, respond to requested changes and access approved/published experiences.
SparklePlay is intended for creativity and learning through play. It is not a formal school, tutoring service, accredited educational programme or guarantee of learning outcomes.
5. Creator content and ownership
As between you and QTI Labs, you retain ownership of original content you are legally entitled to contribute to SparklePlay. You must have the rights needed to use all words, images, questions, answers, names, characters or other material you place in a game.
To operate SparklePlay, you grant QTI Labs a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, validate, review, display and distribute submitted creator content only as reasonably needed to provide, review, publish, secure, support and improve the SparklePlay service. This licence is limited by the purpose of the service and applicable privacy law.
Do not submit content that infringes another person's copyright, trademark, privacy, publicity or other rights.
6. Review and publishing
Submitting a game does not guarantee that it will be approved or published. QTI Labs may review submitted content for suitability, functionality, rights/safety concerns and compliance with these Terms. A submission may be approved, rejected, restricted or returned with changes required.
Where changes are requested, the creator may correct and resubmit the same Game ID under the applicable credit rules. QTI Labs may later remove or restrict previously approved content if a legal, safety, privacy, rights or policy concern is discovered.
7. Publishing credits and Game IDs
A publishing credit is consumed when a new Game ID is submitted for the supported review/publishing workflow. Creating, editing, validating and test-playing drafts do not by themselves consume a publishing credit.
If a reviewed game requires changes, a permitted correction and resubmission of the same Game ID does not consume another publishing credit. Creating or submitting a different new Game ID may require another credit.
Credits have no cash value, are not currency and cannot be transferred between accounts unless QTI Labs expressly provides such functionality.
8. Publish Credit Purchases
SparklePlay offers one-time digital consumable Publish Credit Packs through supported purchase systems.
- 1 Publish Credit: indicative India price ₹29.
- 5 Publish Credits: indicative India price ₹129.
- 10 Publish Credits: indicative India price ₹249.
- Publish Credits do not expire and additional packs may be purchased whenever needed.
- There is no subscription, automatic renewal or recurring billing.
Storefront prices, taxes and local currency may vary by platform, region or store rules. The price shown in the purchase confirmation controls the transaction.
9. Billing, Cancellation & Refunds
SparklePlay Publish Credits are one-time digital consumable purchases. Once a payment is successfully completed and the Publish Credits are credited to the user's SparklePlay account, the purchase cannot normally be cancelled or refunded.
If a payment is deducted but credits are not delivered because of a technical issue, the customer should contact QTI Labs Support with the transaction details so the payment can be verified and the credits restored or an appropriate resolution provided.
Nothing in these Terms removes consumer rights that cannot lawfully be waived or any remedy required by the payment platform processing the transaction.
10. Acceptable use
You must not use SparklePlay to create, submit, publish or distribute content that is unlawful, abusive, hateful, sexually explicit, exploitative, threatening, harassing, deceptive, privacy-invasive, dangerous, malicious, infringing or otherwise inappropriate for a family-oriented service.
You must not use creator fields to solicit a child's contact details, precise location, school details, passwords or other sensitive information; attempt to bypass review or payment/credit controls; interfere with security; scrape or reverse-engineer the service beyond rights permitted by law; or use SparklePlay to distribute malware or spam.
11. Moderation and enforcement
QTI Labs may investigate reports, review content, request changes, reject publication, remove content, restrict features or suspend accounts where reasonably necessary to enforce these Terms, protect users, comply with law or maintain the service. We will aim to act proportionately to the concern and available information.
12. QTI Labs intellectual property
SparklePlay's software, visual design, reusable game engines, robot mascot and QTI Labs/SparklePlay branding, excluding creator-owned content and third-party materials, are owned by or licensed to QTI Labs. These Terms grant a limited, personal, revocable right to use the service as intended; they do not transfer ownership of QTI Labs intellectual property.
13. Product changes and availability
SparklePlay is an evolving product. QTI Labs may add, change, discontinue or redesign game families, creator tools, review processes, plan features, limits or platform support. We will not intentionally remove already-paid access during a current billing period without considering applicable store rules and consumer rights.
We do not guarantee uninterrupted availability. Maintenance, outages, device limitations, app-store review, network conditions and third-party service failures can affect access.
14. Third-party platforms and services
SparklePlay relies on third-party platforms such as app stores, identity providers and cloud infrastructure. Their own terms and privacy policies apply to their services. QTI Labs is not responsible for a third party's independent acts or outages, but this does not limit responsibilities QTI Labs cannot lawfully exclude.
15. Disclaimers
SparklePlay is provided on an "as available" basis. To the maximum extent permitted by law, QTI Labs does not promise that every creator idea will be accepted for publication, that the service will be error-free, or that use will produce a particular educational, developmental or commercial result.
Nothing in these Terms excludes warranties or rights that applicable law does not allow to be excluded.
16. Limitation of liability
To the maximum extent permitted by applicable law, QTI Labs will not be liable for indirect, incidental, special or consequential loss arising solely from use of SparklePlay where such exclusion is lawful. Any limitation is subject to non-waivable consumer rights and does not apply where liability cannot legally be limited.
17. Responsibility for misuse
Where permitted by law, an adult account holder is responsible for losses or claims caused by their unlawful use of SparklePlay, intentional violation of these Terms, or submission of content they had no right to use. This does not apply to losses caused by QTI Labs' own unlawful conduct.
18. Suspension and termination
A user may stop using SparklePlay at any time. Cancelling a paid subscription is handled under the billing rules above and does not automatically delete the account.
QTI Labs may suspend or terminate access for serious or repeated violations, fraud, security abuse, legal requirements or conduct that creates material risk to users or the service. Where reasonable and lawful, we may provide notice or an opportunity to correct the issue.
19. Governing law and disputes
These Terms are governed by the laws of India, subject to any mandatory consumer protections that apply in the user's place of residence. Courts with competent jurisdiction in Hyderabad, Telangana will have jurisdiction where such a choice is legally permitted. This clause does not prevent a consumer from relying on mandatory local rights or forums that cannot be waived.
20. Changes to these Terms
QTI Labs may update these Terms as SparklePlay evolves. Material changes will be reflected by an updated effective date and, where appropriate, an in-app or website notice. Where law requires renewed consent, we will request it before the relevant change applies.
21. Contact
QTI Labs Private Limited
Hyderabad, Telangana, India
support@qtilabs.com
QTI Labs Support
For plan-specific information, also see Subscriptions & Pricing and the SparklePlay Privacy Policy.