Legal and trust

Data processing & retention

Where current StatusDeck data is processed and how long operational records are retained.

StatusDeck for Jira CloudLast updated: 3 September 2026

Processing locations

StatusDeck processes authorised Jira/Confluence information in the browser, temporary Atlassian Forge runtime memory, Atlassian-hosted Forge KVS and—only when the user publishes—inside the customer’s selected Confluence space/page. QTI Labs does not operate a separate StatusDeck customer-data backend or database.

Processing and retention table

DataLocationRetentionDeletion/expiry
Selected project, board, Sprint and report contextBrowser / active Forge requestActive interactionRefresh/close or request completion
Active-Sprint report cacheForge KVSUp to 5 minutesExpired entries are deleted when next read; oversized results may skip caching
Closed-Sprint report cacheForge KVSUp to 1 hourExpired entries are deleted when next read
Velocity/outlook and similar short-lived cachesForge KVSShort-lived; typically minutes based on operationExpired entries are deleted when next read
Reporting settingsForge KVSUntil changed/reset, installation cleanup or supported deletion processOverwritten when settings are saved; deletion assistance available
Management Commentary draft/published overlayForge KVSUntil changed/reset, installation cleanup or supported deletion processUpdated by Save Draft/Publish/Restore workflows and supported deletion processes
Reporting Scheduler configurationForge KVSUntil changed/disabled, installation cleanup or supported deletion processUpdated when schedule is saved/changed
Last successful Confluence publication metadataForge KVSUntil replaced/cleanupReplaced by later publication for the same reporting context or supported deletion process
Downloaded PowerPoint/PDFUser deviceCustomer controlledCustomer deletes the file
Confluence report content and attachmentsCustomer ConfluenceCustomer/Atlassian controlledCustomer manages page/attachment versions and deletion in Confluence
Usage countersForge KVSOperational; hour/day counters are reusedSame per-user record is overwritten as windows reset
Operational logsForge loggingAccording to Atlassian platform retentionAtlassian platform processes
Licence informationAtlassian Marketplace / ForgeSubscription administrationAtlassian Marketplace processes

Confluence publishing

When a user explicitly publishes, StatusDeck sends the generated report content and files to the selected Confluence destination using Atlassian APIs and the current user context. QTI Labs does not receive a separate copy of the published report.

Deletion requests

Customers may request deletion assistance through support@qtilabs.com. Jira and Confluence content remains primarily controlled by the customer’s Atlassian administrators. Forge-hosted data deletion is subject to Atlassian platform capabilities and applicable legal obligations.

Documentation baseline: 3 September 2026. This documentation describes the current submitted StatusDeck capability set and is updated when material product, permission, storage or security behaviour changes.