1. Provider and contact
QTI Labs Private Limited is the provider of StatusDeck. Privacy enquiries: support@qtilabs.com.
2. Scope
This policy applies to StatusDeck for Jira Cloud and related product support. Atlassian’s terms separately apply to Jira Cloud, Confluence Cloud, Forge, Marketplace accounts, authentication and platform services.
3. Information processed
Depending on the selected report and Jira configuration, StatusDeck may process project/board/Sprint names, Sprint dates/goals/state, issue keys/summaries/types/statuses, assignee display names, priorities, Story Points, estimates, due dates, relevant configured custom fields, Acceptance Criteria signals, change/history data required for report calculations and calculated delivery metrics.
For Confluence publishing, StatusDeck also processes accessible space/page identifiers and titles, report-page metadata and generated report/attachment content. User email addresses are not required for normal report generation.
4. Purpose of processing
- Generate Sprint, Project and Program reports and calculations.
- Generate/edit Management Commentary.
- Reuse customer-selected Jira filters, supported dashboards and JQL as Custom Jira Insights.
- Generate PDF and PowerPoint exports.
- Publish reports to Confluence when explicitly requested.
- Store reporting configuration, calendar-reminder settings and last-publication metadata.
- Apply fair-use/licensing controls, diagnose errors, provide support and maintain security.
5. Storage and retention
StatusDeck uses Atlassian-hosted Forge KVS for short-lived caches and small persistent configuration/operational records such as reporting settings, saved commentary overlays, schedules, publication metadata and fair-use counters. Downloaded exports are not retained by QTI Labs. Confluence-published report files remain in the customer’s Confluence environment.
See Data processing & retention for the detailed table.
6. Sharing and subprocessors
Atlassian and relevant Atlassian group entities provide Jira/Confluence Cloud APIs, Forge hosting/storage/authentication/logging/licensing and platform security. Support correspondence is handled through QTI Labs business communication services. See Subprocessors.
7. Security and rights
QTI Labs applies operational access controls and relies on Atlassian platform security for Forge/Jira/Confluence authentication, transport and hosted storage. Customers control Jira/Confluence permissions and exported/published report sharing. Requests relating to StatusDeck Forge-hosted data can be sent to support@qtilabs.com.
8. Changes
Material changes to data access, storage, scopes, subprocessors or security practices are reflected by an updated date and corresponding documentation.