StatusDeck help

Frequently asked questions

Current answers about reporting, Jira/Confluence interaction, storage, exports and administration.

StatusDeck for Jira CloudLast updated: 3 September 2026

Is StatusDeck a Jira Cloud app?

Yes. StatusDeck is an Atlassian Forge app for Jira Cloud. Jira Server and Jira Data Center are not supported.

Why use StatusDeck when Jira already has reports?

Jira remains the operational system of record. StatusDeck packages authorised Jira delivery data into management-ready Sprint, Project and Program reporting, editable commentary, PDF/PowerPoint and Confluence output.

Does StatusDeck modify Jira issues, projects, boards or Sprints?

No Jira write scopes are requested in the current manifest. StatusDeck is read-focused for Jira. Confluence write scopes are used only for the explicit Publish to Confluence workflow.

Is Confluence required?

No. Jira is required; Confluence is optional. Users can generate reports and download PDF/PowerPoint without Confluence.

What happens when I publish to Confluence?

StatusDeck creates or updates the selected report page, writes native report content and attaches a branded PDF plus editable PowerPoint. Stable filenames are reused for attachment version history.

What happens when I republish?

Publishing again to the same destination/title updates the report page and reuses stable attachment filenames so Confluence can keep versions.

Can StatusDeck use my Jira filters and dashboards?

Yes. Custom Jira Insights can reuse saved filters, supported portable Jira dashboard gadget configurations and custom JQL.

Can StatusDeck report across multiple teams?

Yes. Project / Program reporting aggregates included Scrum-board reporting contexts into cross-team health, risks, Management Commentary and release/milestone evidence.

Does StatusDeck Assistant send Jira data to an external AI service?

The current Assistant uses StatusDeck’s deterministic local logic and targeted Jira retrieval; it does not require an external LLM/API for normal answer generation.

Does QTI Labs operate an external StatusDeck backend or database?

No. StatusDeck runs on Atlassian Forge with browser-side Custom UI and Atlassian-hosted Forge storage. QTI Labs does not operate a separate StatusDeck customer-data backend.

Is edited Management Commentary stored?

Yes when the user selects Save Draft or Publish. The current app stores the draft/published commentary overlay and related metadata in Atlassian-hosted Forge KVS for the reporting context. Generated commentary may also be present in a short-lived report cache.

Where are downloaded PDF and PowerPoint files stored?

Downloaded files are generated in the browser and saved to the user device under browser controls. QTI Labs does not receive a copy. If the user explicitly publishes to Confluence, the generated report files are uploaded to the selected Confluence page as attachments.

Does the Reporting Scheduler automatically run a report in the background?

No. It saves the reporting cadence and creates calendar reminders through Google Calendar, Outlook or recurring ICS. The calendar reminder prompts the user to review/generate the report.

Are there fair-use limits?

Yes. Current backend limits are 10 reports/hour and 50/day; 5 PowerPoints/hour and 10/day; 10 PDFs/hour and 20/day per usage record/context enforcement.

How do I get support?

Email marketplace@qtilabs.com for StatusDeck product and Atlassian Marketplace support.

Documentation baseline: 3 September 2026. This documentation describes the current submitted StatusDeck capability set and is updated when material product, permission, storage or security behaviour changes.